Fault messages

The tables below show potential faults and their causes. Column 3, Ackn., indicates whether or not the fault must be acknowledged after it has been cleared.

M: The fault elimination must be acknowledged manually. Only then is the ventilation unit operable again.

A: The correction of a temperature sensor malfunction is recognised by the control. The ventilation unit continues to operate automatically after removal.

Collective alarm: A collective alarm is also issued with every fault message. The collective alarm can be used via the potential-free switching contact on the main board and, in case of malfunction, switch on a signal lamp, for example.

Fault/failure of

Message/Possible cause

Ackn.

Supply air fan

Supply air fan fault

Cable break, fan defective

M

Exhaust air fan

Exhaust air fan fault

Cable break, fan defective

M

Communication with main control panel (touchscreen control unit)

Fault in communication with main control unit

Break in a cable; main control unit defective; wiring incorrect

A

Sensor: T-outside air upstream of EHE

Temperature sensor fault, upstream of EHE

Break in a cable; temperature outside measuring range

A

Sensor: T air inlet, unit

Unit inlet temperature sensor fault

Break in a cable; temperature outside measuring range

A

Sensor: T outgoing air

Outgoing air temperature sensor fault

Break in a cable; temperature outside measuring range

A

Sensor: T supply air

Supply air temperature sensor fault

Break in a cable; temperature outside measuring range

A

Sensor: T-room external

External room temp. sensor fault

Break in a cable; temperature outside measuring range

A

Sensor: T-room control unit

Temperature sensor BDE fault

Break in a cable; temperature outside measuring range; main control unit defective

A

Sensor: T-room bus

Temperature sensor KNX fault

No data telegram for room temperature in the last 15 minutes

A

System memory

System memory fault

Checksum error of stored parameter; load commissioning data

M

System bus

System bus fault

Internal error; contact trained specialist

A

Combi sensor (exhaust air humidity/temperature)

Humidity/temperature sensor exhaust air fault

Break in a cable; humidity/temperature outside measuring range

A

Supply air temperature too cold

Temperature of supply air too cold

Heat exchanger iced over, PTC heat register defective

A

Exhaust air temperature too cold

Temperature of exhaust air too cold

Exhaust air in unit too cold, apartment cooled

A

Frost protection

Frost protection fault

Break in a cable, heating module defective, temperature switch on heat register defective

M

External pre-heating

External pre-heating fault

External preheating defective

M